Natural Skincare Products
Q: Are your skincare products natural?
A: Yes, most of the ingredients in our skincare products are natural, free from artificial fragrances and colorants to ensure safety and gentleness. However, some products may include research-based active ingredients upon request or to address specific needs, achieving the desired results for customers.
Q: Are natural skincare products suitable for all skin types?
A: Our products are designed to suit most skin types, including sensitive skin. However, we recommend conducting a patch test before use to ensure there are no allergic reactions.
Q: What is the shelf life of natural skincare products?
A: Since we do not use chemical preservatives, the shelf life of our products is typically 6 to 12 months. Please store them in a cool, dry place.
Q: Can natural skincare products address skin concerns?
A: Our products use natural ingredients to nourish and repair the skin, effectively addressing common concerns such as dryness, dullness, and acne. However, for severe skin issues, we recommend consulting a dermatologist.
Hair Care Products
Q: Do your shampoos contain silicones or chemical ingredients?
A: Our shampoos are free from silicones, sulfates, and other harsh chemicals. They are specifically formulated to promote scalp health.
Q: Are natural hair care products suitable for colored or damaged hair?
A: Yes, our products contain plant-based extracts and nourishing ingredients that help repair damaged hair and extend the longevity of hair color.
Q: Will using natural shampoos affect cleansing performance?
A: Not at all. While our shampoos are gentle, they effectively remove dirt and excess oil while protecting the scalp from irritation.
Q: Do you provide hair care products for specific concerns?
A: Yes, we offer specialized hair care products tailored to address issues such as dryness, dandruff, and hair loss, meeting the diverse needs of our customers.
Wellness Services
Q: What wellness services do you offer?
A: We provide wellness services that combine natural facial massage oils with head and facial release massage techniques to promote relaxation and overall health.
Q: Do I need to make an appointment for wellness services?
A: Yes, to ensure the best service experience, we recommend booking at least three days in advance.
Q: Are wellness services suitable for all age groups?
A: Our services are suitable for most age groups. However, customers with specific health conditions are advised to communicate with our specialists beforehand. All guests are required to complete a simple assessment questionnaire prior to receiving services to ensure suitability.
Q: Are the products used in wellness services natural?
A: Yes, all products used in our wellness services are derived from natural plant extracts, ensuring safety and eco-friendliness.
Healthy Diet and Nutrition
Q: What types of healthy diet services do you provide?
A: We provide online resources and programs on healthy eating. We are open to collaborations with various sectors, including companies offering healthy food products, skilled chefs, suppliers of health-focused items, traditional Chinese medicine dietary experts, vegan cooking instructors, and more. We welcome partnerships with both for-profit and non-profit organizations to contribute to the promotion of health and wellness.
Ordering and Shipping
Q: How can I place an order for your products?
A: You can place an order directly through our website by selecting the desired products and completing the payment process.
Q: Do you offer international shipping?
A: Yes, we provide international shipping services. Please refer to our shipping policy for details on costs and delivery times.
Q: What should I do if I receive a damaged or incorrect product?
A: If the product is damaged or does not match your order, please contact us within seven days of receiving the item. We will assist you with the return or exchange process.
Q: Do you offer customized gift box services?
A: Yes, we provide customized gift box services. You can select products and pair them with exclusive packaging to create a special gift for your loved ones. Please contact us for inquiries and quotations.
ๅธธ่ฆๅ้ก (FAQ)
ๅคฉ็ถ่ญท่ๅ็ธ้
Q: ไฝ ๅ็่ญท่ๅๆฏๅคฉ็ถ็ๅ๏ผ
A: ๆฏ็๏ผๆๅ็่ญท่ๅๅคง้จไปฝ็ๆๅ้ฝๆฏๅคฉ็ถ๏ผ็กๆทปๅ ไบบๅทฅ้ฆๆใ่ฒ็ด ๏ผ็ขบไฟๆบซๅไธๅฎๅ
จ๏ผไฝๆๅฐ้จไปฝ็ขๅๅฏๅ ๆๅฎขไบบ่ฆๆฑๅๆ
ๆณๆทปๅ ็ง็ ๆไปฝ็ๅๆๆ๏ผไปฅ้่ดๅฎขไบบๆณ่ฆ็็ๆณๆๆใ
Q: ๅคฉ็ถ่ญท่ๅ้ฉๅๆๆ่่ณชๅ๏ผ
A: ๆๅ็็ขๅ้ฉๅๅคงๅคๆธ่่ณช๏ผๅ
ๆฌๆๆ่๏ผไฝๅปบ่ญฐๅจไฝฟ็จๅ้ฒ่กๅฑ้จๆธฌ่ฉฆ๏ผ็ขบไฟ็ฎ่ไธๆ้ๆใ
Q: ๅคฉ็ถ่ญท่ๅ็ไฟ่ณชๆๆๅค้ท๏ผ
A: ๅ ็บๆๅไธๆทปๅ ๅๅญธ้ฒ่
ๅ๏ผ็ขๅ็ไฟ่ณชๆ้ๅธธ็บ6่ณ12ๅๆ๏ผ่ซๅฒๅญๆผ้ฐๆถผไนพ็ฅ็ๅฐๆนใ
Q: ๅฏไปฅ็จๅคฉ็ถ่ญท่ๅ่งฃๆฑบ็ฎ่ๅ้กๅ๏ผ
A: ๆๅ็็ขๅไฝฟ็จๅคฉ็ถๆๅไพๆป้คๅไฟฎๅพฉ่่๏ผๅฐๅธธ่ฆๅ้กๅฆไนพ็ฅใๆๆฒๅ็็ๆๅนซๅฉ๏ผไฝ่ฅๆๅด้็ฎ่ๅ้ก๏ผๅปบ่ญฐ่ซฎ่ฉข็ฎ่็ง้ซ็ใ
้ ญ้ซฎ็จๅ็ธ้
Q: ไฝ ๅ็ๆด้ซฎ็ขๅๆฏๅฆๅซๆ็ฝ้ๆๅๅญธๆๅ๏ผ
A: ๆๅ็ๆด้ซฎ็ขๅไธๅซ็ฝ้ใ็กซ้
ธ้นฝๅๅ
ถไปๅบๆฟๆงๅๅญธๆๅ๏ผๅฐ็บ้ ญ็ฎๅฅๅบท่จญ่จใ
Q: ๅคฉ็ถๆด้ซฎ็จๅๆฏๅฆ้ฉๅๆๅพๆๅๆ้ซฎ่ณช๏ผ
A: ๆฏ็๏ผๆๅ็็ขๅๅซๆๆค็ฉ่ๅๅๆป้คๆๅ๏ผ่ฝไฟฎ่ญทๅๆ้ซฎ่ณช๏ผไธฆๅปถ้ทๆ้ซฎๆๆใ
Q: ไฝฟ็จๅคฉ็ถๆด้ซฎ็ขๅๆๅฝฑ้ฟๆธ
ๆฝๆๆๅ๏ผ
A: ไธๆ๏ผๆๅ็ๆด้ซฎ็ขๅ้็ถๆบซๅ๏ผไฝ่ฝๆๆๆธ
้ค้ซๆฑกๅๅค้คๆฒน่๏ผๅๆไฟ่ญท้ ญ็ฎไธๅๅบๆฟใ
Q: ไฝ ๅๆฏๅฆๆ้ๅฐ็นๅฎๅ้ก็่ญท้ซฎ็ขๅ๏ผ
A: ๆ็๏ผๆๅๆไพ้ๅฐไนพ็ฅใ้ ญ็ฎๅฑใๆ้ซฎ็ญๅ้ก็ๅฐ็จ่ญท้ซฎ็ขๅ๏ผๆปฟ่ถณไธๅ้ๆฑใ
้ค็ๆๅ็ธ้
Q: ไฝ ๅๆไพๅชไบ้ค็ๆๅ๏ผ
A: ๆๅๆไพ็้ค็ๆๅๆฏ้
ๅๅคฉ็ถ้ข้จๆๆฉๆฒน, ็ตๅ้ ญ้จๅ้ข้จๆฅ็ญ็้ค็ๆๅใ
Q: ้ค็ๆๅ้่ฆๆๅ้ ็ดๅ๏ผ
A: ๆฏ็๏ผ็บไบ็ขบไฟๆไฝณๆๅ้ซ้ฉ๏ผๆๅๅปบ่ญฐๆจ่ณๅฐๆๅ3ๅคฉ้ ็ดใ
Q: ้ค็ๆๅๆฏๅฆ้ฉๅๆๆๅนด้ฝกๅฑค๏ผ
A: ๆๅ็ๆๅ้ฉๅๅคงๅคๆธๅนด้ฝกๅฑค๏ผไฝ่ฅๆ็นๆฎๅฅๅบท็ๆณ๏ผ่ซๅ
่ๆๅ็ๅฐๆฅญไบบๅกๆบ้, ๆๆๅฎขไบบๅจๆฅๅๆญคๆๅๅ, ้้ฒ่กไธๅ็ฐกๅฎ็ๅๅท่ฉไผฐ, ไปฅ็ขบไฟๅฎขไบบๆฏ้ฉๅๆฅๅ็ธ้็ๆๅใ
Q: ้ค็ๆๅไธญ็็ขๅๆฏๅฆไฝฟ็จๅคฉ็ถๆๅ๏ผ
A: ๆฏ็๏ผๆๅๆๆไฝฟ็จ็็ขๅๅ็บๅคฉ็ถๆค็ฉๆๅ๏ผๅฐ่บซ้ซ็กๅฎณไธ็ฐไฟใ
ๅฅๅบท้ฃฒ้ฃ็ธ้
Q: ไฝ ๅๆไพไป้บผๆจฃ็ๅฅๅบท้ฃฒ้ฃๆๅ?
A: ๆๅๆไพๅฅๅบท้ฃฒ้ฃ่ณ่จๅ็ฏ็ฎ, ๅฐๆไปฅ็ถฒไธๅฝขๅผๆไพใๆญก่ฟๅ็ธ้็ๆฅญ็ๅไฝ, ๅ ๆฌๆไพๅฅๅบท้ฃฒ้ฃ็ไผๆฅญ, ๅป่ๅบ่ฒ่ , ๅฅๅบท้ฃฒ้ฃ็ขๅไพๆๅ, ไธญ้ซ้ค็่ณ้ฃไผๆฅญ, ็ด ้ฃ็น่ชฟๅฐๅธซ็ญ็ญ, ๆฌๅ ฌๅธๆญก่ฟ่ๅฅๅบท้ฃฒ้ฃ็ไธๅ็ๅฅ็ๆฉๆง(ๅ ๆฌ็ๅฉๅ้็ๅฉๆฉๆง)ใไบบๅฃซๅ ฑๅๅไฝ, ไธฆๅ็บไบบๅ็ๅฅๅบทไฝๅบ่ฒข็ปใ
่จ่ณผ่้ ้
Q: ๅฆไฝไธๅฎ่ณผ่ฒท็ขๅ๏ผ
A: ๆจๅฏไปฅ้้ๆๅ็็ถฒ็ซ็ดๆฅไธๅฎ๏ผ้ธๆๆ้็ขๅไธฆๅฎๆๆฏไปๅณๅฏใ
Q: ๆฏๅฆๆไพๅ้้
้ๆๅ๏ผ
A: ๆฏ็๏ผๆๅๆไพๅ้้
้ๆๅ๏ผ้่ฒปๅๅฐ่ฒจๆ้่ซๅ่ๆๅ็้
้ๆฟ็ญใ
Q: ๅฆๆๆถๅฐ็็ขๅๆๅ้ก่ฉฒๆ้บผ่พฆ๏ผ
A: ๅฆๆ็ขๅๆๆๅฃๆ่่จๅฎไธ็ฌฆ๏ผ่ซๅจๆถๅฐๅๅ็7ๅคฉๅ
ง่ๆๅ่ฏ็นซ๏ผๆๅๆ็บๆจ่็้ๆ่ฒจใ
Q: ๆๆไพๅฎข่ฃฝๅ็ฆฎ็ๆๅๅ๏ผ
A: ๆ็๏ผๆๅๆไพๅฎข่ฃฝๅ็ฆฎ็ๆๅ๏ผๆจๅฏไปฅ้ธๆ็ขๅไธฆๆญ้
ๅฐๅฑฌๅ
่ฃ๏ผไฝ็บ็นๅฅ็็ฆฎ็ฉ้็ตฆ่ฆชๅ, ๆญก่ฟ่ฏ็ตกๆฅ่ฉขๅๅ ฑๅนใ